Privacy Policy

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name
• Email address
• Phone number
• Company name
• Job role information
• Resume or professional profile (if submitted)
• Any information shared during consultation calls

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Basic analytics data

We do not collect sensitive personal data unless voluntarily provided in the course of recruitment services.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Schedule and conduct strategy calls
• Provide recruitment services
• Evaluate candidates for roles
• Communicate about job opportunities
• Improve website performance and user experience
• Maintain internal records

We do not sell personal information.

3. Recruitment Data

If you submit a resume or professional profile:

• Information is used solely for recruitment evaluation and client matching.
• Profiles may be shared with hiring clients only with your consent.
• We retain candidate information for future relevant opportunities unless you request deletion.

4. Legal Basis (Where Applicable)

Where required under applicable law (including GDPR):

We process personal information based on:

• Consent
• Legitimate business interests
• Contractual necessity
• Legal obligations

5. Data Sharing

We may share information:

• With hiring clients (with consent)
• With service providers supporting website operations
• When legally required

We do not sell, rent, or trade personal data.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill recruitment services
• Comply with legal obligations
• Maintain legitimate business records

You may request deletion at any time.

7. Cookies & Analytics

We may use cookies or basic analytics tools to:

• Understand website usage
• Improve site functionality

You may disable cookies through your browser settings.

8. Data Security

We implement reasonable technical and organizational safeguards to protect personal information.

However, no digital transmission is completely secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Request restriction of processing

To exercise these rights, contact us at:

hello@lumenhire.com

10. International Transfers

As we operate across Canada, the United States, and LATAM, information may be processed in jurisdictions outside your country of residence.

We take reasonable steps to ensure appropriate protection of personal data.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Calendly).

We are not responsible for the privacy practices of those sites.

12. Updates to This Policy

We may update this Privacy Policy periodically.

The updated version will be indicated by the "Last Updated" date above.

13. Contact Us

If you have questions about this Privacy Policy, contact:

Lumen Hire

Email: hello@lumenhire.com